Cookie Policy

Last updated: 23 June 2026

Finerfilters Limited uses cookies and similar technologies on our website to help the site function properly, improve performance, remember preferences, analyse usage and, where permitted, support relevant advertising and marketing.

This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences.

1. Who we are

Finerfilters Limited is a company registered in England and Wales under company number 08155806.

Our registered office is:

Finerfilters Limited
Units 3A & 3B Dakota Business Park
Dakota Way
Burscough
Lancashire
England
L40 8AF

If you have any questions about this Cookie Policy, you can contact us using the following details:

Customer support: 01704 807600
General enquiries: enquiries@finerfilters.co.uk
Privacy enquiries: gdpr@finerfilters.co.uk

2. What are cookies and similar technologies?

Cookies are small text files that are placed on your device when you visit a website.

Cookies help websites recognise your device and store certain information about your visit, such as:

• your preferences;
• login status;
• shopping basket;
• browsing activity; and
• choices made during your visit.

We may also use similar technologies, such as:

• tracking pixels;
• tags;
• scripts;
• local storage; and
• other tools that store information on, or access information from, your device.

References to cookies in this policy include these similar technologies where appropriate.

3. How we use cookies and similar technologies

We may use cookies and similar technologies to:

• enable core website and checkout functionality;
• keep our website secure;
• prevent fraud and misuse;
• remember your preferences and settings;
• maintain your shopping basket;
• allow access to customer account features;
• improve website performance and customer experience;
• understand how visitors use our website;
• identify and resolve website errors;
• measure the effectiveness of content, communications or advertising; and
• provide relevant marketing or advertising where permitted.

4. Types of cookies we may use

Strictly necessary cookies

These cookies are essential for the operation of our website and for services that you request.

They may be used for purposes such as:

• adding items to your shopping basket;
• maintaining the contents of your basket;
• moving through checkout;
• processing payments securely;
• logging into secure areas;
• maintaining website security;
• supporting fraud-prevention functions; and
• remembering your cookie preferences where required.

Without these cookies, certain parts of the website may not work properly.

Analytics and performance cookies

These cookies help us understand how visitors use our website, including:

• which pages are visited;
• how visitors move around the website;
• which features are used;
• whether errors occur; and
• how effectively the website performs.

We use this information to help improve our website, services and customer experience.

Functionality and preference cookies

These cookies allow the website to remember choices you make.

These choices may include preferences relating to:

• language;
• region;
• accessibility;
• display settings;
• customer account features; and
• other website preferences.

These cookies help us provide a more convenient and personalised website experience.

Advertising and marketing cookies

These cookies may be used to:

• deliver more relevant advertising;
• measure the effectiveness of advertising campaigns;
• limit how often an advertisement is displayed;
• understand how visitors interact with marketing content;
• support remarketing activities; and
• help us understand whether advertising has resulted in a visit or purchase.

Advertising and marketing cookies may be set by Finerfilters or by third-party advertising, analytics or social media providers used on our website.

5. Consent and managing your preferences

Some cookies are strictly necessary for the operation of the website and do not require consent where they are used only for an essential purpose.

Other cookies and similar technologies may require your consent, depending on how they are used and the applicable legal requirements.

Where required, you will be given the option to:

• accept non-essential cookies;
• reject non-essential cookies; or
• manage individual categories of cookies.

These options will be provided through our cookie banner or cookie settings tool.

Non-essential cookies should not be activated before the required consent has been given.

You can change your preferences at any time through the cookie settings available on our website.

Withdrawing consent will not affect the lawfulness of any processing that took place before consent was withdrawn.

6. Third-party cookies and technologies

Some cookies and similar technologies used on our website may be provided by third-party service providers.

These providers may include:

• website hosting and ecommerce providers;
• payment service providers;
• analytics providers;
• advertising and marketing providers;
• customer service and communications providers;
• social media providers;
• video or content providers; and
• fraud-prevention and security providers.

Where third-party technologies are used, those providers may collect information about your use of our website in accordance with their own privacy and cookie notices.

The availability and use of specific third-party services may change as our website and service providers are updated.

7. How long cookies remain on your device

Cookies may remain on your device for different periods depending on their function.

Some cookies are session cookies. These are temporary and are normally removed when you close your browser.

Other cookies are persistent cookies. These remain on your device for a defined period or until you delete them through your browser or device settings.

The length of time a cookie remains active will depend on its purpose and the settings applied by Finerfilters or the relevant third-party provider.

8. Browser controls

Most web browsers allow you to manage cookies through the browser settings.

Depending on your browser, you may be able to:

• view cookies stored on your device;
• delete existing cookies;
• block some or all cookies;
• restrict cookies from particular websites;
• block third-party cookies; or
• set preferences for certain websites.

Please note that blocking strictly necessary cookies may affect the operation of the website. Certain features, including the shopping basket, checkout, account access or payment functions, may not work correctly.

Browser controls operate separately from the cookie settings available through our website. You may need to update both if you want to change how cookies are used.

9. Changes to cookies and similar technologies

The cookies and similar technologies used on our website may change as we:

• update our website;
• add or remove features;
• change service providers;
• introduce new payment, analytics or marketing tools; or
• make changes to improve performance and security.

Where a change affects the information provided in this policy or requires fresh consent, we will update our cookie information or consent mechanism as appropriate.

10. More information

For more information about how we collect, use, share and protect personal information, please see our Privacy Policy.

Our Privacy Policy also explains:

• the categories of personal information we may collect;
• the purposes for which personal information is used;
• the lawful bases on which we rely;
• who we may share personal information with;
• how long information may be retained; and
• your data protection rights.

11. Changes to this Cookie Policy

We may update this Cookie Policy from time to time.

The latest version will always be published on our website.

The Last updated date at the top of this page will show when the policy was last revised.

12. Contact us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact:

Finerfilters Limited
Registered office: Units 3A & 3B Dakota Business Park, Dakota Way, Burscough, Lancashire, England, L40 8AF
Customer support: 01704 807600
General enquiries: enquiries@finerfilters.co.uk
Privacy enquiries: gdpr@finerfilters.co.uk